I worked with Alex Spichke, she was very helpful and made me for a smooth and easy process! Her follow up was tremendous and the experience could not have been better!
I setup an appointment to check out a used Jeep Wrangler in Hopkins. I purchased my last used vehicle from a different Walser location and was very pleased with the experience and vehicle. I like the fact that their used vehicles go through a major inspection so you dont have to worry about getting a lemon. The salesperson I got was Alex S. She has a warm smile and makes you feel comfortable immediately. I spent a significant time with her and never felt pressured into anything. Instead we discussed my needs, how much my trade in would be worth, and went through the financing. A few smiles and laughs were shared and I left with a new (to me) Jeep! I drove it to Afton yesterday and as expected it felt like a new vehicle. Thanks to Walser and my new favorite salesperson, Alex S!
The best service I have ever had! I bought a used 2015 Jeep Cherokee Trailhawk from here a month ago. A week latter I had a service start/stop message. I got in contact with the service department to get this resolved. Adam the service manager went out of his way to help me resolve the issue. First off he gave me his personal phone number and let me know if I had any questions to call or text (this was even before I brought it in to the shop, yeah awesome) .I brought my Jeep to get diagnostics done to figure out the message error. My Jeep was taking longer than expected to diagnose and he offered a free rental of the exact same Jeep. This is a guy that gives high star ratings to customer service. Adam is the kind of a guy you want working for you.Katie from sales also went beyond her job, an excellent job. She was helping me resolve the issue, she responded to all my questions and directed me to get this resolved. I would text her my concerns and she would respond immediately. Katie went beyond the sale of my Jeep, she made sure that I was 100% taken care of through the entire experience.5 stars ⭐️⭐️⭐️⭐️⭐️!
Convenient, cordial fast
Sales Team along with Management were great to work with. Thank you!
Great experience! Friendly customer service. Prices are better than most while I was shopping around for a new SUV. Was able to find exactly what I wanted with no hassle or pressure into anything I didn't want.
maker, ladies and gentlemen!!
Matt B was great to work with, love my car!
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