Customer Testimonials
Another great service visit! I'm a bit of an impatient person......my appointment went a little over their estimated time , but they dealt with my impatience in a professional way and got me on my way as quick as they could. Their service department was very busy!! I appreciate their clean facility and everyone who works there is dressed in a professional way. That goes a long way with me. I will continue to bring my car here.
Completed the purchase of a used vehicle at Walser in Hopkins and had a great experience! We worked with Drew Robbins who was able to answer all of our questions and make the process stress free. Thank you to the whole team at Walser!
For 13 years I didn't have to think about buying a new car. So when my current car stopped working, I had to contemplate purchasing a new car. I was really stressed with the thought of going to a dealership after reading soo many negative reviews about rude treatment by car salesmen. However, the sales rep I met at Walser Chrysler in Hopkins named (Drew Robbins) was a real pleasure to work with and made me feel totally comfortable while answering all my questions. He was new to the dealership, but was very knowledgeable about all the products and service ...
Andrew Robbins took very good care of us, making our buying experience a breeze. Everyone at the dealership is very kind and patient with us and answered all our questions.
Phil helped me during my time here. He was very helpful, kind and accommodating.
I would like to thank Andrew Robbins for all his help and patients.
Andrew Robbins was very very helpful, kind and patient. Outstanding customer service! So excited I walked out of here with a Jeep
Nate Wallin was extremely responsive and professional and handled all of my questions during the ordering process and concerns after delivery. I also appreciated the time he took to show me how to use all of the controls. Top notch sales and customer service. Thanks Nate!
I purchased a used 2019 Porsche 718 Cayman from Walser Chrysler Jeep Dodge and it was probably the best used car experience I've had. Jesse Swanson (Sales), Nick Underwood (General Manager), and the rest of the Walser team were outstanding. I live in Arizona, and Walser had the Porsche I was looking for. They were excellent at communicating with me via e-mail, txt and by phone, ensured the deal was straightforward and honest, and let me take my time to fully inspect the car before finishing the deal. I flew in, took care of business and was out the door in ...
Drew Robbins was amazing! Highly recommend you stop and and work with him.
Really professional and proactive staff!
I don’t know what was better the service or the humor from Andrew Robbins. Go check him out.
What an amazing place ... Connor and Nick made my buying experience relaxed and enjoyable. Thank you Ron Nelson
Phil at the Hopkins location is AMAZING! The process of purchasing was quick and efficient. Phil was accommodating to us in every way possible. This is the 2nd vehicle we have purchased here and will remain loyal due to the amazing service. HUGE SHOUT OUT TO PHIL AT THE HOPKINS LOCATION!
Drew Robbins helped us today buying a new car, and he couldn't have been more kind. It's a long process and he made it easy and pleasant. I would absolutely recommend working with Drew to other folks. Overall clean, nice facilities, great customer service.
David Barrera is absolutely amazing! He gave me the best deal. My deal from start to end was done in hours with all the documentation. Super professional, customer friendly and highly efficient environment
We bought a vehicle that had a major issue. Walser CJD made it right by allowing us an even trade on a similar vehicle. Talked directly with the GM, Nick who assured me they would make it right and they did. Worked with salesman, Nathan Chinander who went above and beyond to find us the right vehicle. It was an excellent experience and I would recommend Walser CJD without hesitation!
Jonathan Martinez was excellent in all phases.
Had a great experience at Jeep and with my sales rep Connor. He was wonderful to work with, they all are. Go there for your next car, you will not regret it.
I was looking for a mini van for my growing family. Drew was able to help me find what I needed, in my price range. I'm so happy with my purchase and look forward to working with Drew for future purchases.
Purchased our 4th vehicle from Matt Bazella. As always he and his team are super helpful and give us great service. Thank you!
Thomas Duffy was a great help. Took as much time as we needed and answered all our questions - would buy our next car there.
Kyle is the best 10/10 would recommend A+. Very informative and easy to buy from
Matt Bazella was full of wisdom and pizazz!
Great experience. Have no complaints.
One of the best dealers in the city. I got my truck from white bear lake ford auto nation. Had a weird issues from the beginning and auto nation wouldn't take responsibility. 2019 truck completely stopped and had it towed to this address. Ended up a cracked glass frame from the factory!! They figured it out and fixed under warranty. Sitting for a oil change currently and they have the friendliest crew as well as detailed and organized. Thanks for a great dealership walser!
I went into the dealership interested in a couple vehicles. Nate Wallin was super helpful answering questions and connecting me with great resources to help narrow down my selection. Ultimately I ended up with a great vehicle after helping me find the best incentives to get the pricing I was looking for. Thank you for a great experience!
Paul D was awesome. Made the sale painless by making it convenient for me and didn't have to wait long at all. Paul is always friendly and have bought a few vehicles from him. Will continue to go back. Thanks again Paul!
Matt Bazella was great!
Well, what can I say about Wasler Jeep and Kyle B. and the whole team that I haven’t expressed in person to them. I don’t normally review anything much less a car buying experience that I was forced into by circumstance so I urge you to heed the following words. These men and women care. Genuinely care. My wife and I came to Minneapolis for an overnight trip to get away from the everyday life of Iowa. I wanted to try Zen Box Ramen and hike some of the amazing trails scattered throughout the beautiful city. It was ...
Elite experience. Usually dread going to a dealership. Worked with Brad Ross and Thomas Duffy and they made it a super smooth and easy experience. Honestly I was in and out in an hour and Thomas was able to get me a discount I didn't even know was possible. 10/10.
Found the exact vehicle I wanted, went in, traded my vehicle, and left with my new used car that day. Brady was my salesperson, and he did a great job, making my deal work!
This dealership was wonderful, I worked with Matt Bazella and he was great. They worked with me to get a nice deal on a vehicle I had been wanting. I would highly recommend if you are looking for a vehicle definitely check out Walser Chrysler Jeep Dodge Ram in Hopkins, it is a wonderful place to buy a car they definitely made me feel like they cared about me as a customer and I was not just another sale.
Paul DesMarais was extremely professional, helpful, and ensured the daunting task of getting my first new vehicle was handled smoothly. Our family has worked with this dealer for years and I’m happy to say that will be the case for years to come!
Matt Bazella was SOOOOO helpful and VERY pleasant!!!!
Matt Bazella was awesome to work with! Very happy with our purchase.
I recently purchased a 2022 Ram 2500 from Nate Wallin. Nate was extremely knowledgeable about the trucks and made the purchase easy and stress free. If you’re looking for a new vehicle ask for Nate and he’ll take care of you.
Everyone that I dealt with here was pleasant, helpful and I got great serevice.
Our customer specialist, Connor, was very helpful and kind. Rob helped and gave some friendly advice too. It was nice of the manager to greet us as well.
Nick Underwood worked with me and my son to select our 2023 Jeep. He was efficient in assisting us in the selection and price as well as juggled multiple customers to get documents signed and cars delivered. We were greatly satisfied with his exceptional customer service and attention to details during the process of multi-tasking between customers. Great Job Nick!!! We look forward to our next car shopping experience with you. Thanks!!!
David Barrera was very friendly and helpful, he was super patient with us and made the car buying experience enjoyable! Love my new car 🙂
Had a great experience here. It wasn’t a high-pressure environment and they worked with me to get me where I needed to be. Philip Harris was patient and great to work with! Thank you!!
I had the best experience working with Jacob and Rob when getting a new vehicle. They were professional, informative and worked hard to find what we were looking for. Thank you for all the time you spent with us! Couple of great guys to do business with!
I have been working with Walser for years! They are the best, and Thomas Duffy kept that streak going. Awesome service!!!
From initial contact up through point-of-sale, Nathan Chinander was knowledgeable, personable, and responsive. He helped make the car buying experience a relatively pleasant one. Thanks, Nate!
Jacob Luscomb (Jake) was awesome! He was very knowledgeable and highly enthusiastic about every model we discussed and super patient on getting our lease agreement finalized. 10/10 would recommend working with Jake and the team at Walser CDJ.
What an amazing store. I couldn't be happier with the staff Nate Wallin and Nick U helped achieve everything that we needed.
I had an engine go bad on a Nissan and needed to trade in for a new vehicle. Paul Desmarais helped me get the best deal I could imagine.. especially in such a rough economy. I can't express my gratitude enough for this salesman and dealership. He is the best representative I could have asked for. I am happy with the deductions he was able to secure, he got me into my vehicle right away and there has been zero hiccups throughout the process. Thank you thank you thank you Paul!
Best and easiest car buying experience ever! Thomas was super knowledgeable, easy to work with & very efficient. I will definitely be using Thomas in the future and getting another car from Walser when my lease expires. If you are looking for a new/used/leased car, check them out and ask for Thomas!
Jesse & team really did a great job helping me out!
If you are looking for a vehicle, new or used, Call and make an appointment with Matthew Bazella at Walser Jeep, he was AMAZING!!!! From the initial Internet inquiry and the first phone call to when I drove the vehicle off the lot, Matthew kept me informed of what was happening. I will 1000% be back, and I will be bringing others with me. I will never shop or have service done at another dealership other than a Walser dealership. The vehicle could be cheaper at another dealership, my trade may be more value at another dealership, the other dealerships may ...
Thomas Duffey and Nick Underwood were FANTASTIC to work with. They were proactive and met, and exceeded, all of our expectations in sourcing us a Jeep Wrangler. Thank you Walser!!!
This is my second Jeep lease from Walser Chrysler Jeep Dodge of Hopkins, and like the last time, it was a great experience! Our customer specialist Matt Bazella was great! No pressure at all and he took the time to fully explain any questions/ concerns we had. It was a real pleasure to work with him, I can’t say enough. We’ll be coming back when my husband is ready for his next truck! I definitely recommend Walser to anyone looking to buy, lease or trade up! -Natalia Ribbe
My jeep was leaking coolant bad. So I called and they got me in the next day. Got it towed down there. They figured out the problem within a few hours. And had it fixed the next day. I was expecting a week or two due to everything that was wrong. Even polished up my car and did a full inspection! Great service department and they're great with calling and updating!!! Suggested a few other things that should be done and called and made sure it was okay and not just doing it and charging you like other dealerships.
Jacob Luscomb did an awesome job in getting me into a new Dodge Durango R/T. He was very friendly and accommodating throughout the process. I’d highly recommend this dealership and Jacob for your next vehicle purchase!
Excellent customer service. I will definitely recommend Walser Chrysler Jeep Dodge to my relatives and friends.
Phil & Jonathan made purchasing a new ‘23 Wrangler quick and easy. Thank you both!!!!
I was very happy to be able to find this dealership from the first moment its team treats you very professionally, I want to specifically thank the customer specialist David Barrera who attended me and guided me excellently until I found the car that suited my need with his great guidance and information about it. Simply 5 stars
We purchased a Jeep Wrangler Unlimited at Walser. David Barrera was a great and friendly help guiding us through the buying process. We got a good deal on the color my wife wanted. Highly recommended and I would buy from them again!
I am so excited about my new Jeep Compass! Jacob was such a pleasure to work with and was so patient. From multiple different trips in and test drives; he was there to answer any questions that I had. I didn’t feel pressured to buy which was such a great feeling!
Great customer service provided by Phil Harris, he is professional and knowledgeable, he made the experience of buying my Jeep Compass 2017 wonderful. Thank you!
I would like to thank Jonathan for the great service he provided me in my vehicle search. Purchasing a vehicle from states away is a challenging process. Although I did not purchase a vehicle from this dealer, Jonathan went above and beyond my expectations even sending me a personal walk around video of the vehicle I was interested in. I would highly recommend seeing Mr.Martinez for your next vehicle purchase, especially if you are shopping from a few states away like myself.
I would like you to pass this on to your store manager please. I want to rate my experience with you guys way above that 5 mark because you guys did something that no other dealership would let me do and that was test drive a ram truck. I am a person with a disability and people are very disrespectful towards me and yesterday I was nervous and thought I would get the same thing but nope you guys welcomed me and it made me feel good and you guys are very sweet and kind. I will be back in the ...
We had a great experience with Michael T. buying our first Jeep. He was very friendly and knowledgeable. Would highly recommend any Walser dealership. Thanks again Michael Tewelde for all your help!
Recently financed a 2019 Jeep Cherokee with these guys, very happy! The salesman was a man named Jesse, very helpful very good at his job, ask for him by name!!
My sales rep Jesse was awesome to work with! He was knowledgeable and understanding throughout the entire purchase process. He made things straight-forward, easy and enjoyable and make sure my vehicle was clean when it was time to take it home. Additionally, Jesse went over my car with me so I knew how to navigate all of the systems. I would highly recommend this dealership and working with Jesse.
The process was great. Our customer service professional, Donya, was a joy to work with. Knowledgeable and friendly. Thank you, Scott & Heidi Koenig
After some bumps in the initial week of our purchase they made all those bumps smooth. I'd shop there again.
I purchased a used Audi from this dealership, and wanted to share my great experience! I looked for months for this very specific car, and was very pleased to work with both Nate W the salesperson, and Nate B the sales manager when I found this one. They had great communication throughout the process, and made me feel very comfortable buying a car nearly 1,000 miles away. The car was priced very fairly, was all ready to go when I arrived, and got me home safe after a full day of driving. They have a really nice modern facility, paperwork was ...
My wife and I went to several Chrysler dealerships before we checked out Walzer in Hopkins. We were impressed with their pricing practices. There was no game playing with the pricing. None of the "the price is good only for this long" game. The price the Walzer salesperson said was the price with out the you have to make the decision now pressure. We purchased the vehicle new in 2016. We also purchased the extended bumper to bumper warranty. Now in 2023 we were having some issues and contacted Walzer. We worked with an amazing young lady named Jayc. She ...
Experience here has been great. Recently took my Jeep Cherokee in for service and the customer experience was 10/10. The service manager Jerry was fantastic to work with, and I feel like they truly care about the customer, which can be rare these days.
Jesse Swanson was the best!!! Thank you Jesse!
3 weeks ago today I joined the Jeep/Walser family. I say family because my experience @Walser was so easy, friendly and relaxing (very family like). Linda Cardenas was energetic and very personable as well as right on target with knowledge every step of the way. I am enjoying my Grand Cherokee and feel glad to have chosen Walser (who was referred by another jeep owner). Thank you Walser, Linda and everyone else who has worked with me so far.
Salesman Nate Wallin was extremely helpful!!
I cannot express how happy I was with the purchase I made today! I have purchased a number of cars but never EVER has it been this smooth and stress free... Connor and Nate are your go-to people! 5 stars does not do this dealership or couple of salesmen justice! Thank you so much!!
Bought a new Cherokee last week. Connor and Nate made it an enjoyable and easy process to purchase the Cherokee.
Had a great experience with walser in Hopkins. Donya was great and very professional though out the process. Definitely recommend heading to this dealer and asking for Donya!
Just bought a new RAM 1500. The vehicle is awesome. Can't beat the no hassle buying from Walser. Convenient location, good selection and a great price. My salesperson was Nate Wallin. He was very knowledgeable and patient. Nate and Walser get my highest recommendations.
My Jeep Dealer service provider of choice. It would be great if they start the service appointment on time. However, they did meet the estimated service time... it is just a little disappointing that half the time was just waiting to start. It would also be nice if Jeep could have just pushed the software recall over the cell network, like they do for other software used in the jeep.
We were very interested in getting a new Grand Cherokee 4Xe - we were teamed with Jesse Swanson he was knowledgeable and answered all of our questions, even prepped the vehicle for delivery himself! Truly a person who went above and beyond to make the purchase a true 5 star experience! Thank you so much Walser Automotive Group
Jonathan Martinez was very helpful in the process. Answered all of my question.
I wish I'd have discovered this dealership sooner. Super friendly staff. Receptionist there is best! My exp was with the service dept. What a nice pleasant atmosphere. The staff (service advisors) Dan & Kiage, you fellas are great. Thanks for you help. I say yes and 2 thumbs up. Great dealership!!
Great place to buy cars. Good prices and amazing people
Phil Harris helped me custom order a new Grand Cherokee. He earned my trust and made sure that everything was perfect through the process. I am a happy customer due to his professionalism.
Donya is FANTASTIC
Very good experience leasing a vehicle for the first time. Jesse with the sales staff did an excellent job answering all of my questions and was very knowledgeable about the vehicle I was looking at. I will be a repeat customer.
Wonderful experience! Yonathan M. was a delight working with. He spent the time necessary finding the right vehicle that fit my needs and price range. No hassles, no problems. Great customer service.
Bella does an amazing job with the car purchasing process.
I'm a repeat customer. The experience was outstanding, painless and start to finish took about an hour. Nate Wallin matched me with the perfect vehicle after hearing what I wanted. I would definitely recommend him and the dealership.
Great experience from top to bottom. Seamless process with friendly staff and no long wait when we picked up our wrangler. Connor and Nate were outstanding to work with.
Purchased a Jeep Grand Cherokee from Daniel Steiner. He was incredibly knowledgeable and so helpful. He went out of his way to make sure he found us exactly what we were looking for. We had an amazing experience and will definitely keep our future business with him.
Purchased a new Jeep Wrangler on Oct. 12. Everyone was extremely helpful Paul Desmarais took his time and explained the features and options for the warranties for the new car purchase. The time he spent was greatly appreciated and helpful. Emerson Shea was also very instrumental in my purchase. I am more than satisfied with everyone we had contact with. Thank you for employing a great staff!