The addressed my needs and repaired my vehicle to tiptop shape, leaving me a happy customer.

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Tried to charge me $200.00 to clean my engine bay after a warranty part broke and made the mess. Haven’t been here with out random charges appearing on my bill. Nice people when they’re not trying to steal from you though.

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Steve my service advisor was very helpful and patient when I had to return for a second visit after my first recent service visit might have caused new issues. A new auxiliary battery (under warranty) was installed and the start/stop function was not functioning

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Helpful staff, lets me know whats going on with the vehicle ,Clean facilities and very nice.

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Excellent service all around! Sales rep was excellent to work with! Also worked with GM. He was awesome.

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Brought in for recall warranty and oil change. They either did not change the oil or they forgot to reset modes. 12 weeks later the maintenance mode cam on again. They again changed oil so it makes me suspicious. Also defective strut was ordered several months ago and they never called to replace. When brought in for recall they don’t know what happened. Unlike other Walser services for my Toyota or Honda.

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Easy to schedule an oil change, the work is done in a timely fashion and they check all the fluids, the tires, the undercarriage and all that involves. Recommendations have been made for work that may need to be done in the future. Everyone is friendly & helpful.

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You guys made my buying experience so god! The main thing is how fast you got it all done, and stress free...!!

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Jim always goes above and beyond. My vehicle required a part to be ordered and they stored it inside until the service was complete!

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My experience was very good! My mom took my car in for an oil change, ended up noticing some major issues during the complementary inspection. Was able to get my mom home from the dealership. Kept me informed and only recommended the absolute majority of issues.

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It took two attempts to fix the problem. I don’t think a test drive happened after the first attempt as the problem was very noticeable. A loaner was provided during the second attempt and that was appreciated. I bought the car from Walser in December and the wheels should have been rotated and aligned before I drove it off the lot at that time.

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My car has been worked on four times. They've had it between 30 and 40 days across those four times. It's not fixed still. Two and a half months for parts and nobody knows what's going on

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Steve was great. Highly recommend . Thank you. I do not like this minimum thing that I have to do

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Steve was great. Thank you. Highly recommend him. I do not like the 15 word thing.

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Overall good service getting our vehicle in right away with emergency check engine light flashing. Service was completed quickly and at a fair price!!

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Our sales rep Dylan was wonderful to work with. Both Dylan and your finance manager worked hard for us so that I could lease our new Jeep through my business. Very happy with the service we received!

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Easy fast and painless. The next few words will complete this survey. I wish I knew why this is necessary.

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First off, the service advisor was fine. He was set up to fail. They were short handed because of a blizzard. Normally, they’re fine. Management blew this one. I went in for a tire rotation and diagnostic. After a half hour, my car hadn’t left the garage. My car then was pulled back into the service bay twice before I was given the keys back. They must’ve forgot the diagnostics and car wash. Unorganized.

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Friendly, easy drop off and pick up and kept up to date on the service timeline

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Punctual, professional, complete. They got me in on time and explained exactly what they were going to do. Kept me up to date through the entire process.

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Excellent service department. Great communication through the process and timely turnaround on the service of my vehicle.

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Def tank froze up and was on a time crunch. Had to leave town for work before my scheduled appointment. They stepped up and got my def thawed, drained, and a new pump/heater installed in 3 days.

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Left with check engine light on. Staff didn’t not take the time to ensure everything was properly put back in place before letting me leave. Never called back.

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Great job jim and your teammates! Strongly recommend always, thank you very much for the great service

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We had a great experience from the time we stepped into the dealership, until we signed the papers to buy the jeep a couple of days later!

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